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Student Support

If you are reading this because you are having a really hard time with school, or because you have been told you’re going to have some education with us, we’re sure you will have some questions.

Before we begin any sessions with you, we will come and meet you and involve you in the planning of your sessions. It helps us to know what you think about your situation and how you would like things to go. 

During this time we will discuss with you what will happen during your sessions and you will be given information - about Fresh Start and what to do if you need to speak with someone.
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  • “Thank you for the tremendous work Fresh Start has done with my son. After a horrible experience his self-esteem was rock bottom. I was scared he would never go to school again. That was until you started working with him. We are so thankful for the positive impact on our son’s life and future”

  • “I cannot speak highly enough of the Fresh Start Team and the support they have given the Virtual School." 
    – Virtual Head Teacher, London Borough

  • "The violence I was seeing at home has reduced hugely both towards himself and others. His self awareness and confidence is growing in leaps and bounds. He comes home with new knowledge and skills everyday and both Education Specialists have been a blessing, either will be greatly missed they are both amazing people and teachers and really go above and beyond to ensure my son accesses his education to the best of his abilities. I am truly shocked at how much he has flourished since meeting them. And cannot thank them enough for all that they do"
    – Parent of Fresh Start Student

  • “ could not have done this without your tremendous help, for which I’m deeply grateful from the bottom of my heart”
    -past student, now at University

  • "We're getting in touch with some amazing news - one of our students has been given an apprenticeship with Ferrari! Without Fresh Start he wouldn't have had this opportunity"
    - Nottingham City AP Coordinator

  • "In the time that I have been working with Fresh Start, I have found them efficient, communicative and a pleasure to work with. They are very creative in their approach not only on a ground level with the tutors but on a management level too. They are one of the best providers I have ever worked with"
    - EOTAS – London Borough of Ealing

  • "The Education Specialist was able to consistently support and reassure my child and gave him enough space to work out his own feelings regarding education and having another adult come into his life. Thankfully, they were able to find a balance between their responsibilities as a tutor and providing a positive role model my son could trust, and we both would like to thank him for that!"
    -Parent of Fresh Start Student

  • "We have had a very positive start with our Education Specialist. The ASDAN course looks wonderful, and I would be delighted if she could do this please! She is very excited about the prospect. I was able to leave her at the session for over an hour yesterday and was amazed to hear that she had spoken to her ES whilst I was gone! This is just so fantastic and makes me feel more positive for her future"
    - Parent of Fresh Start Student

  • “I just wanted to pass on what a fantastic job your tutor is doing with my son. His agency carers have asked me to pass on their praise and highlight how well she is doing with him. With this in mind could I request that the tutor be kept as his tutor as he is flourishing under her guidance.”
    - Parent of Fresh Start Student

  • “I have just had a read through the report you sent over and I’m very impressed! The tutor working with the student has clearly helped them invaluably. I have another young person on my caseload whom I think would definitely benefit from similar support.”
    - Fresh Start Client

  • "These 4 months have been fantastic for me. You're easily one of the best teachers I've ever had. You've taught me a lot and helped me realise that there's more to do in life than the same old things over and over"
    - Fresh Start student

  • "Please pass my thanks on to the Education Specialist, she was amazing with Felix last week. She got him straight away. Felix has had quite a few tutors over the last 6 months. But none of the others were as kind, understanding, knowledgeable, as the staff from Fresh Start. Thank you, for understanding Felix and us, and what we are going through and helping to get him ready for school. Please continue your good work"
    - Parent of Fresh Start Student

  • "Very happy with the support from our Fresh Start Education Specialist. Very cheerful, respectful and pragmatic - good rapport and a great relationship with my daughter"
    - Parent of Fresh Start Student

Aside from education, we know that life can be difficult. 

It is important that you know there are people available to help you. We hope that you feel comfortable with our staff, but we have also included some links here to some websites that can help with specific things you may be facing.

Please click on the links for more information - they will take you to websites that aren’t to do with Fresh Start in Education.

Do you want to talk to someone today about something that bothers you?


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Advice and Support

Contact and Support

0131 341 4380

Northern Ireland
02896 206 040

0191 691 0884

01202 497 193
01217 946 504

South East
01622 963 498

0203 409 6410

South West
01392 790 678

Company Information

VAT Registration Number: 317 1675 06
Registered with the Information Commissioner’s Office No: Z2898392

Fresh Start in Education Ltd is a Limited Company incorporated in England, Wales & Scotland
Registered No: 7133204
Scotland Registered No: SC591697

Registered office: 
2nd Floor 32-33 Watling Street, Canterbury, Kent, United Kingdom, CT1 2AN
Scotland registered office:  4th Floor, 115 George Street, Edinburgh, EH2 4JN
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