Advice for Parents

If you are reading this because your child has been referred to Fresh Start, we know you’ll have
some questions about who we are and what we do. Or maybe you are looking for help because your child is struggling.

We know how worrying it is when your child is out of school or facing exclusion, and the frustration of knowing how to advocate to get the best solution for them. With the right support we believe every young person can reach their potential.

If your child has been excluded and you’re not sure what should be happening, we recommend you read this information from the Department for Education. Annex C is a guide for parents/carers:

Exclusion PDF Download

“Thank you for the tremendous work Fresh Start has done with my son. After a horrible experience his self-esteem was rock bottom. I was scared he would never go to school again. That was until you started working with him. We are so thankful for the positive impact on our son’s life and future”
“I cannot speak highly enough of the Fresh Start Team and the support they have given the Virtual School."
– Virtual Head Teacher, London Borough
“ could not have done this without your tremendous help, for which I’m deeply grateful from the bottom of my heart”
past student, now at University

Our highly skilled staff are experienced in reengaging and reintegrating young people into the education system, and we work in conjunction with you, your child and the school / Local Authority for the best outcome.

If you feel that Fresh Start in Education could be the solution you need we recommend that you pass our details on to your contact within the school or Local Authority and ask that they speak with us. Alternatively, if you have questions and would like to speak to a member of our team, please get in touch.

Contact and Support

Scotland
0131 341 4380

Northern Ireland
02896 206 040

North
0191 691 0884

South
01202 497 193

Midlands
01217 946 504

South East
01622 963 498

London
0203 409 6410

South West
01392 790 678

Referrals Line 0203 409 6410

Online Portal Login

ES and Client Login

Advice for Parents

If you are reading this because your child has been referred to Fresh Start, we know you’ll have
some questions about who we are and what we do. Or maybe you are looking for help because your child is struggling.

“I cannot speak highly enough of the Fresh Start Team and the support they have given the Virtual School."
– Virtual Head Teacher, London Borough

“ could not have done this without your tremendous help, for which I’m deeply grateful from the bottom of my heart”
past student, now at University

Get in touch to find out more

How We Work