Information for Parents

recognising what Fresh Start In Education can do for you and your family

Has your child been referred to Fresh Start in Education or would you like to refer your child for Fresh Start in Education to work with them?

It’s always difficult for parents when their child is struggling with their education and this may be due to a variety of reasons. Sometimes this leads to them refusing to go to school or saying they are, but hanging around in the town with their friends instead.

Fresh Start In Education was set up to help children who struggle with education and for whatever reason have been, or are about to be, excluded from regular education.

We are an independent company who work with children all over the country. We are paid by the local authority or sometimes the school, and we also undertake private work paid for directly by parents.

We assign one or more of our Education Specialists to work with your child. They are teachers or mentors who are particularly skilled in working with students who have problems with their education. Normally we will initially come to your home to meet you and your child and talk through what might work best.

When we have decided what will engage the interest and abilities of your child, we put together a tailor made an engagement and education plan specifically for them. Then, in agreement with the school or local authority, we work through this plan using resource centres local to you. We aren’t like anything you will have experienced before.

Enjoy Learning

Working with your child in a way that they will enjoy is really important to us, as we’re sure it is to you. The reason we are commissioned by local authorities and schools is to help get your child into a place where they feel confident to learn so that they can do well and reach their full potential in life.

We do understand that they have had a difficult time in school and with learning generally and we are NOT going to just provide more of the same! We are sure that with your support, together, we can help them do well.

The following points should help your child in their initial sessions with Fresh Start:

  • We will write to introduce ourselves and how we intend to work with your child
  • We will send you our Fresh Start in Education leaflet – please read it
  • We will give you the details of your contact in the office – the person you can call should you have any questions, concerns or comments about the provision
  • Please encourage your child to work with the Fresh Start programme yourself, and if you or they have any questions feel free to contact us
  • If they are unable to attend a session due to illness or through other circumstances, please call our office and the Education Specialist who is working with your child and let us know. We appreciate as much notice as possible.

Working with Fresh Start in Education will be the start of a new chapter in your child’s life, but we will need both their and your commitment to make this happen. We will be doing everything we can to help them in their learning. We will always try to answer your questions if you have any, and if not, we will be able to refer you to someone in your local authority or school who can help you.


If you are a parent or foster carer who is looking for some help for their child, please call one of our team on 0203 409 6410 for more information